Harbour Lights Guest House

Booking Terms

General Policy

On-line booking
When a booking is made, an email confirmation will be sent immediately.
Please check the details carefully, and advise us if any details are incorrect.
Please note If using our booking form we require your home and mobile telephone numbers on the booking form.
We reserve the right to refuse group bookings
Note : not all our availability is displayed onlineif you cannot see availability on the system
Please call us to check our latest booking options.

Deposits
Card details will be held as a deposit.
Please note card details supplied must be valid for the booked dates and 1 nights accommodation MAY be charged within 7 days of your arrival and if the card is declined you will be given 24hours notice to update card details or the reservation will be cancelled.

Payment
We accept most major credit / debit cards except American express.
For bookings of 3 rooms and more, please telephone us on
01776 706261
We cannot guarantee specific rooms on 1 night only bookings.

Cancellations policy
Cancellation with less than 7 days notice from 10am of the day of arrival will incur the cost of the first nights accommodation.
Curtailment of a stay will be liable for the full amount of the booking.
Please consider taking out holiday insurance, particularly for winter bookings.
We cannot be held responsible for adverse weather conditions.

Departure / Arrival arrangements
Check-in time is between 3.00pm and 9.00pm and in the event of guests not turning up (no show) by last check-in, one nights accommodation will be charged. Anyone that turns up to check-in under the influence of alcohol or drugs will be refused entry. Please note:- We do not operate a 24 hour reception
Check-out is by 10.00am

Smoking Policy:
To comply with legislation smoking is not permitted anywhere in the house.
Failure to observe this policy will result in you being charged the full cost of your stay and being asked to leave.
Also a £100.00 cleaning charge debited from your credit/debit card.

Breakfast
Monday-Friday served 7.30 to 9.15am
Saturday-Sunday served 8.00 to 9.15am

Cards Accepted